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Insurance and benefits can get complicated fast, so we’ve pulled together straight answers to the questions we hear most. Can’t find what you’re looking for? Just send us a message.
Medical schemes typically only pay a portion of hospital and specialist costs - often based on a fixed scheme rate, not what the provider actually charges. GAP cover pays the difference between what your medical aid pays and what you're actually billed, so you're not left with unexpected shortfalls after a hospital stay or major procedure. It's worth considering if your medical aid plan has co-payments, sub-limits, or if you use private specialists who charge above scheme rate.
Fund management is the hands-on job of actively investing a portfolio - buying and selling assets to try to grow the fund's value. Asset consulting sits a level above that: it's independent advice on how a fund's money should be structured and managed overall - setting investment strategy, selecting and monitoring fund managers, and ensuring the approach matches the fund's goals and risk appetite. In short: the asset consultant advises on strategy; the fund manager executes it.
Some employers commit to subsidising medical aid contributions for employees after they retire. A PRMSL valuation calculates the total future cost of that promise - essentially, how much the company will owe over time to fulfil it. It matters because this liability must be disclosed in the company's financial statements (per accounting standards), and understanding its size helps the business plan, budget, and manage the risk properly instead of being caught off guard by a growing long-term obligation.
At minimum, comprehensive cover for each vehicle (accident, theft, and fire damage), plus liability cover for damage or injury your vehicles cause to third parties. Depending on your fleet's use, you may also need goods-in-transit cover (if you transport stock), driver/passenger liability, and cover for specialised equipment mounted on vehicles. The right combination depends on fleet size, vehicle type, and how the vehicles are used day-to-day, this is exactly the kind of thing worth a quick consultation rather than a one-size-fits-all policy.
This covers your business against claims from third parties for damage, injury, or financial loss caused by your business's actions, products, or advice. It typically includes public liability (injury or property damage to members of the public), professional indemnity (claims arising from advice or professional services you provided), and product liability (harm caused by something your business sold or made). It protects the business from legal costs and damages if a claim is made against it.
We're independent. That means our recommendations aren't influenced by ties to any single insurer or product provider - we assess the market and recommend what genuinely fits your needs and budget, not what earns the highest commission or meets a sales target.
FAIS (the Financial Advisory and Intermediary Services Act) is South African legislation that regulates how financial advice is given. Being FAIS-compliant means we're licensed and authorised to provide financial advice, held to a legal standard of honesty and competence, required to disclose any conflicts of interest, and obligated to recommend products that are actually suitable for your circumstances - not just whatever's easiest to sell. In short, it's a legal safeguard that protects you as the client.
Comprehensive cover, built around your home and your budget – with independent advice to help you get it right the first time.
From regulation changes to what’s actually covered, here are honest answers to the questions our clients ask us most.
The NHI Act was signed into law with the goal of providing universal, publicly-funded healthcare access for all South Africans, funded through general taxes and mandatory contributions. Importantly, it does not replace private medical schemes immediately - implementation is happening in phases over several years, and for now, your existing medical aid continues to operate as normal. Over time, as NHI rolls out further, there may be changes to what private schemes are permitted to cover once NHI-funded services are available in a given area. Given how much is still being finalised through regulation, we recommend not making major changes to your medical cover based on NHI alone - we'll keep clients updated as implementation progresses and can advise on what it means for your specific situation.
Since September 2024, retirement fund contributions have been split into two (in some cases three) components: a savings component, which you can access once per tax year for emergencies (subject to a minimum withdrawal amount and tax), and a retirement component, which is fully preserved and only accessible at retirement. This replaced the old system where resigning or changing jobs let you cash out your full pension - a habit that often left people with little saved by retirement. In practice, it means less flexibility to access your full fund early, but stronger protection of your long-term retirement savings. We can help you understand exactly how your specific contributions are split and what your withdrawal options look like.
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